Auto West Bmw

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( 8 reviews )

Car Dealers, Auto Detailing

Open 08:00 AM - 07:00 PM See Hours

10780 Cambie Rd., Richmond, BC V6X 1K8, Canada +1 6042-732-217

Auto West BMW is a luxury car dealership located in Richmond, known for its exceptional customer service and professional sales consultants. With a focus on providing a smooth and easy sales process, the dealership has received numerous outstanding reviews from satisfied customers. The sales consultants, such as Winnie Kwok and Fiona Su, are commended for their knowledge, attentiveness, and dedication to finding the perfect car for their clients. Whether it's purchasing a new BMW or a pre-owned vehicle, Auto West BMW prides itself on offering an exceptional car-buying experience. Offering a range of BMW models, the dealership is committed to meeting the needs and preferences of every customer.

Amenities and More

Service options
- Delivery
- In-store shopping
Payments
- Credit cards
- NFC mobile payments
Offerings
- Oil change

Reviews

4/5

8 reviews

5 stars

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3 stars

2 stars

1 stars

Joseph fish

March 22, 2024

Just got my new i5 from Fiona Su today, it is so happy that’s being serviced by her, she did a really excellent work for me, from my previous lease contract moved to this new one, and didn’t give me to regret that!!!thanks Fiona!!

Vipin menon

March 22, 2024

Everyone is super excited with the new X5. Thank you Fiona Su

Nicholas meshberger

March 22, 2024

Fiona is professional and provided good timely service in the best interest of the customer.

Elliot goldinger

March 22, 2024

Zero costumer service and huge discrepancy in what I was told over the phone vs in-store.

Michael leeman

March 22, 2024

I recently had the pleasure of purchasing a new BMW X5, and I must say, the experience was greatly enhanced by the outstanding service provided by Winnie at the dealership. From the moment I stepped into the showroom, Winnie was incredibly helpful, demonstrating an impressive knowledge of the vehicle and its features. What stood out most was Winnie's approachable and friendly demeanor. She patiently answered all my questions and provided clear explanations, ensuring that I was fully informed and comfortable with my decisions. Her professionalism and dedication were evident throughout the entire process. Moreover, Winnie went above and beyond to accommodate my needs and preferences, making the entire experience seamless and enjoyable. Her passion for customer service and her genuine care for clients shone through, making her a standout member of the dealership team. I am thoroughly pleased with my new BMW X5, and I attribute a significant part of this positive experience to Winnie’s exceptional service. She is a remarkable asset to the dealership, and I highly recommend her to anyone looking for a new vehicle. Thank you, Winnie, for making my car-buying journey so memorable and pleasant!

Jessica swazey

March 22, 2024

Winnie is my sales consultant she is great and we are happy to purchase a new 2024 X5 from her. Wonderful experience. I recommend Winnie if you want to buy a new car.

Edward mclean

March 22, 2024

Really appreciate for the best car buying experience I've had in my life, and this was all made possible by Fiona Su! From the moment we walked into the dealership, Fiona had always made myself and my family felt welcome and relaxed. Fiona was truly listening to understand what were our family's needs and provided us with the best recommendation for our best interests. She actually recommended us to get the cheaper version of the car because she felt it maximizes the value of our purchase. We've had many car buying experiences before, but this the first time we've felt being appreciated as a customer not because we bought a car, but because we gave our sales representative an opportunity to help us. For this I'm truly thankful. Based on this experience, I don't think I will buy another car with anybody else unless it is with Fiona. Thank you again Fiona!!

Alanna harding

March 22, 2024

Winnie was the best car sales associate that I have dealt with! She was attentive to my requests, replied promptly, met me on her day off, and had me in my new BMW in days! A real pleasure. I’d recommend Autowest BMW to anyone interested in a genuine, car buying experience who values great customer service!